"Measuring Maintenance Productivity Through Work Sampling"
Author: Houck, Jack D.
Published In: Operations and Maintenance [Critical Issues in Facilities Management #8]
Work sampling is a fairly inexpensive technique for accurately measuring and classifying the various activities employees undertake during a given time period. Describes work sampling concepts and procedures and presents a case study of work sampling at Ohio State University. Includes calculations, figures, and benefits.
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