"Partnering for Successful Service Contracting"
Author: Harkenrider, Thomas E.
Published In: Contracting for Facilities Services [Critical Issues in Facilities Management #9]
Partnering in service contracting indicates an agreement between the facilities manager and the contractor to work together to avoid conflicts that can lead to costly litigation and requires changing the existing culture to talk about solutions and not to place blame. Covers the principles of partnering, partnering as a purchasing practice, and the practicality of partnering. Presents case study of the Salk Institute's search for security services, including a detailed RFP, and for a general contractor who would provide subcontractors that offered claim-free construction practices.
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