"Chapter 6: The Innovation and Learning Perspective"
Author: Long, Laura
Published In: Strategic Assessment Model, The, second edition
Date: 2001
The innovation and learning portion of the Strategic Assessment Model (SAM) addresses key practices directed at creating a high-performance workplace. A characteristic of a learning organization is that people at all levels, individually and collectively are continually increasing their knowledge and their capacity to perform outstanding work. Focusing on employee surveys, discusses assessment criteria; nurturing empowerment; legal considerations; building the evaluation instrument; and establishing ground rules, such as confidentiality. Defines what criteria are necessary to achieve the SAM-defined performance levels for this perspective.
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