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Communication is the Key

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Communication is the KeyCommunication is the Key.
Author:H. Val Peterson
Price:$ 42.00 (Member Price: $ 21.00)
ISBN:1-890956-1
Cover type:Softcover
No of Pages:183

A collection of 50 essays and articles written for Facilities Manager magazine and several regional and departmental newsletters. Author Val Peterson is a Past APPA President who worked as a facilities professional for more than 30 years. These short pieces each touch on an important aspect of communication for your personal and professional life. Major sections include Communication is the Key, The Key to Customer Service, Key Tips for Facilities Professionals, The Key to Leadership and Change, and The Key to Survival: Humor. Peterson's articles are interesting, funny, and most importantly, useful.

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