APPA Publications Transform, Inform, and Inspire
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- the custodian’s role in student success,
- SOPs,
- APPA's Levels of Cleanliness (fully updated and expanded),
- contracting options,
- specialty areas,
- the mathematics of cleaning,
- staffing levels and worksheets allowing you to customize for your institution,
- onboarding,
- and much more!
- the custodian’s role in student success,
- SOPs,
- APPA's Levels of Cleanliness (fully updated and expanded),
- contracting options,
- specialty areas,
- the mathematics of cleaning,
- staffing levels and worksheets allowing you to customize for your institution,
- onboarding,
- and much more!
Thought Leaders Report 2023: Leadership Reimagined: Navigating the Higher Education Workplace
The 2023 Thought Leaders Report, Leadership Reimagined: Navigating the Higher Education Workplace provides leaders with information and tools to help them lead their employees through the continuing uncertainty with a focus on the workforce. We recognize that workforce issues are incredibly challenging and understand that an engaged and empowered workforce can find solutions to these overwhelming campus problems. This is truly an opportunity to shape the institution’s future and cement our role as well.
A major theme throughout the symposium and this report is the significance of leadership that now requires a shift in mindset. To develop a clear picture of the situation confronting leaders at colleges and universities, the Thought Leaders symposium began with a SWOT analysis, looking at the strengths, weaknesses, opportunities, and threats facing campus leaders.

[Print] Operational Guidelines for Educational Facilities: Custodial, 4th Edition
Filled with updated color charts, graphs, and case studies, this highly anticipated release of the updated and revised edition is now available.
Our popular guidelines assist in establishing comprehensive staffing levels and exposing the reader to best management practices across a wide variety of campuses.
Additionally, they address a wide spectrum of issues facing the custodial community today:
As an added bonus, this publication includes access to digital verisions of many of the charts and forms included in the book. They will be accessible via the APPA website once logged in.
Clearly, APPA's Custodial Guidelines is a resource no facilities department should be without!
![[Print] Operational Guidelines for Educational Facilities: Custodial, 4th Edition](../files//bookchapterimage/Custodial Cover 4th Ed Bookstore.jpg)
This item is also available as:
An online-only version[Digital Format] Operational Guidelines for Educational Facilities: Custodial, 4th Edition
[Digital Format] Operational Guidelines for Educational Facilities: Custodial, 4th Edition
Filled with updated color charts, graphs, and case studies, this highly anticipated release of the updated and revised edition is now available.
Our popular guidelines assist in establishing comprehensive staffing levels and exposing the reader to best management practices across a wide variety of campuses.
Additionally, they address a wide spectrum of issues facing the custodial community today:
As an added bonus, this publication includes access to digital versions of many of the charts and forms included in the book. They will be accessible via the APPA website once logged in.
Note: The digital books are only accessible by the purchaser via the APPA website, and are not not downloadable or printable.
Clearly, APPA's Custodial Guidelines is a resource no facilities department should be without!
![[Digital Format] Operational Guidelines for Educational Facilities: Custodial, 4th Edition](../files//bookchapterimage/Custodial Cover 4th Ed Bookstore1.jpg)
This item is also available as:
A printed book[Print] Operational Guidelines for Educational Facilities: Custodial, 4th Edition
[Print] Operational Guidelines for Educational Facilities: Maintenance, 3rd Edition
Filled with color charts, graphs, and case studies, the guidelines assist in creating staffing levels for your institution using APPA’s Levels of Maintenance, and exposing the reader to best management practices across a wide variety of campuses.
Additionally, the book addresses a wide spectrum of issues facing the maintenance community today such as outsourcing, maintenance of buildings, customer service, Total Cost of Ownership (TCO), sustainability, staff development, turnover of work (TOW), and managing a major interruption of basic services.
This book also provides real-world management examples of the impact and importance of technological enhancements within the facilities profession. It explores the evolution and broader implications and opportunities of integrated platforms, and the utilization of data and mega-data in identifying pending concerns, and their use in driving decisions and procedures to address them.
As an added bonus, this publication includes access to digital versions of many of the charts and forms included in the book. They will be accessible via the APPA website once logged in.
Be sure to update your library with this new must-have publication!
![[Print] Operational Guidelines for Educational Facilities: Maintenance, 3rd Edition](../files//bookchapterimage/APPA_2020-Maint-Cover-lg72.for Bookstore. jpg.jpg)
This item is also available as:
A software/book package[Software] Maintenance Guidelines/MainOpsStaff Software Package
An online-only version[Digital Format] Operational Guidelines for Educational Facilities: Maintenance, 3rd Edition
New! Operational Guidelines Trilogy Package
This package includes all three softcover books in the popular APPA trilogy, Operational Guidelines for Educational Facilities at a 15% discount:
• Custodial
• Grounds
• Maintenance
All have been fully revised and expanded and include numerous figures, graphics, glossaries, and additional resources. The Trilogy Package is available in softcover format only.

[Digital Format] Operational Guidelines for Educational Facilities: Maintenance, 3rd Edition
Filled with color charts, graphs, and case studies, the guidelines assist in creating staffing levels for your institution using APPA’s Levels of Maintenance, and exposing the reader to best management practices across a wide variety of campuses.
Additionally, the book addresses a wide spectrum of issues facing the maintenance community today such as outsourcing, maintenance of buildings, customer service, Total Cost of Ownership (TCO), sustainability, staff development, turnover of work (TOW), and managing a major interruption of basic services.
This book also provides real-world management examples of the impact and importance of technological enhancements within the facilities profession. It explores the evolution and broader implications and opportunities of integrated platforms, and the utilization of data and mega-data in identifying pending concerns, and their use in driving decisions and procedures to address them. Be sure to update your library with this new must-have publication!
The “flip-file” digital books allow you to easily navigate to the chapter or section you need, and the text is completely keyword searchable. The books can be read on your computer, tablet, or smartphone, and require an Internet connection.
As an added bonus, this publication includes access to digital versions of many of the charts and forms included in the book. They will be accessible via the APPA website once logged in.
Note: The digital books are only accessible by the purchaser via the APPA website, and are not not downloadable or printable.
For the print version of this book, please click here.
Table of Contents
Chapter 1: Maintenance of Buildings
Chapter 2: Levels of Maintenance and Benchmarking
Chapter 3: Maintenance FTE Determination with Applied Case Studies
Chapter 4: Zero-Based Staffing Build-Up
Chapter 5: Survey Data with Statistical Methodology for Maintenance FTE Estimation
Chapter 6: Staff Development, Hiring, and Training
Chapter 7: Staffing Considerations for Auxiliaries and K-12
Chapter 8: Contracting and Partnerships
Chapter 9: Proactive Maintenance Implementation: From Fixing Problems to Optimizing Performance
Chapter 10: Reliability-Based Maintenance and Implementation
Chapter 11: Facilities Information Systems
Chapter 12: Customer Satisfaction and Public Relations
Chapter 13: Compliance and Safety
Chapter 14: Sustainability
Chapter 15: Turnover Work Group Practices
Chapter 16: Operations During a Crisis
![[Digital Format] Operational Guidelines for Educational Facilities: Maintenance, 3rd Edition](../files//bookchapterimage/APPA_2020-Maint-Cover-lg72.for Bookstore. jpg1.jpg)
This item is also available as:
A software/book package[Software] Maintenance Guidelines/MainOpsStaff Software Package
A printed book[Print] Operational Guidelines for Educational Facilities: Maintenance, 3rd Edition
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Questions? Contact Anita Dosik at anita@appa.org