SPECIAL DISCOUNT! Leadership in Educational Facilities Administration

Leadership in Educational Facilities Administration examines leadership styles, types of people in an organization, and the importance of mission and vision statements. Woven throughout the book is a detailed account of Ahoy’s use of the latest in performance improvement methodologies—including Baldrige and Six Sigma—to streamline operations and satisfy customers.  Written by Past APPA President Chris Ahoy.

1. Introduction
* Complexities of Facilities Planning & Management
* Qualifications of a Facilities Manager
* How Do Potential Managers Assess Their Personal Strengths and Weaknesses?
* How Do You Grow FM Leaders?

2. Leadership Pipeline
* Changes and Outsourcing
* Encroaching Responsibilities for Facilities Managers
* Energy Conservation
* APPA's Institute for Facilities Management & Leadership Academy
* APPA's Thought Leaders Series & Senior Facilities Officers Summit
* Creating Future Leaders
* Assessing Baldrige Criteria, Balanced Scorecard, Lean, and Six Sigma Methodologies for FM

3. Leadership
* Leadership Style
* Controlling the Flow of Activities
* Managing Change
* Relationship Leaders and Transformational Leaders
* Employees as Leaders

4. Organization
* Strategic Framework: Vision, Mission, Values
* Competencies, Collaboration, Credibility
* Customer Focus
* Operational Excellence

5. FM Administration
* Approaches to Facilities Administration
* Quest to Become the Best
* Continuous Improvement and World-Class Operations
* Attitude, Process, and Tools
* The Changing Landscape in FM Administration