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General Administration & Management
Associate Director, Residence Facilities
McMaster University
Job Description
Housing and Conference Services (HCS) is seeking a visionary and experienced leader to join our team as Associate Director, Residence Facilities. This is a pivotal opportunity for a strategic facilities professional who thrives in a dynamic, growth-oriented environment and is passionate about enhancing the student experience through innovative infrastructure and operational excellence.
In this role, you will lead the strategic planning and day-to-day execution of all residence facility functions, including maintenance, custodial services, furnishings, security systems, and infrastructure renewal. You will oversee a diverse portfolio of residence spaces spanning 15 buildings (totaling 2.7 million sq. ft.) and play a key leadership role in the development of a new residence building and the implementation of a long-term capital renewal strategy.
This position is ideal for a collaborative and forward-thinking leader who can balance operational excellence with long-term vision ensuring McMaster’s residence facilities remain competitive, sustainable, and ready to meet the evolving needs of our campus community.
HCS is designated as an ancillary support team that operates continuously, 24 hours a day, 365 days a year. As such, this position requires a high level of flexibility to accommodate a rotating or variable schedule.
Key Accountabilities
- Strategic Leadership, Operations & Administration: Lead the strategic direction and day-to-day operations of residence facilities. This includes developing long-term infrastructure plans, aligning operations with institutional goals, and overseeing custodial and maintenance services. The role ensures high-quality service delivery in a 24/7 residential environment. You will be responsible for integrating innovative technologies and sustainability practices into operations. This role will manage a facilities-related operating budget of approximately $38 million, with an oversight of capital budgets for major projects. Ensure cost-effective procurement, vendor management, and financial planning.
- Capital Planning & Project Oversight: Direct the planning and execution of capital investments, including the upcoming Spring 2026 residence project. Work closely with our Facility Services partners to scope, fund, and implement infrastructure projects that enhance student experience and meet institutional standards for accessibility, energy efficiency, and deferred maintenance.
- Risk & Infrastructure Management: Ensure all residence facilities comply with building codes, safety regulations, and environmental standards. Lead emergency preparedness, business continuity planning, and risk mitigation strategies. In collaboration with the Managers, provide leadership to the HCS Joint Health and Safety Committee and coordinate safety audits and preventative maintenance programs. Lead the creation and implementation of policies and procedures related to infrastructure, safety, and service delivery. Ensure compliance with institutional, provincial, and federal regulations, and manage sensitive information and reporting requirements.
- People Leadership & Workforce Development: Coach and lead a diverse team, including two direct managers and over 100 staff and student employees. You will foster a culture of accountability, innovation, and continuous improvement. Provide impactful coaching, manage unionized personnel in accordance with collective agreements, and implement succession planning and training initiatives.
- Stakeholder Engagement & Institutional Collaboration: Build and maintain strong relationships with internal and external stakeholders, including Facility Services, IT Services, EOHSS, contractors, and regulatory bodies. Represent HCS in university-wide planning initiatives and ensure alignment with broader institutional strategies.
Qualifications & Experience
- University degree in Engineering, Architecture, Facilities Management, or a related field.
- Professional certification (e.g., PMP, L6S) is an asset.
- Minimum 10 years of progressive experience in facilities management, including 5+ years in a senior leadership role within a complex institutional environment.
- Proven expertise in capital planning, project delivery, and operational leadership across multiple teams or portfolios.
- Strong working knowledge of Ontario Building Code, Fire Code, Plumbing and Electrical Codes, and regulations from the Ministry of Labour, Ministry of Environment, and TSSA.
- Demonstrated experience in building maintenance, renovations, and skilled trades (electrical, structural, architectural, mechanical).
- Strategic thinker with a track record of managing complex, non-standard problems and implementing innovative, data-informed solutions.
- Experienced in reading and interpreting architectural blueprints, plans, and technical specifications.
- Deep understanding of building systems, sustainability practices, and regulatory compliance.
- Proficient in budgeting, financial analysis, job costing, and reporting on Key Performance Indicators (KPIs).
- Knowledgeable in collective agreement administration and labour relations in a unionized environment.
- Competent in CMMS (e.g., StarRez), Microsoft Office, and other facilities management systems.
- Strong leadership, supervisory, and team-building skills; fosters a culture of accountability, service excellence, and continuous improvement.
- Excellent interpersonal, communication, stakeholder engagement, and conflict resolution skills.
- Highly organized with the ability to manage multiple priorities in a fast-paced, 24/7 operational environment.
Schedule
Monday - Friday (35 Hours per week)
Occasional weekends and evenings + flexibility in schedule is required
Education Level
• University degree in Engineering, Architecture, Facilities Management, or a related field.
• Professional certification (e.g., PMP, L6S) is an asset.
Career Level
• Minimum 10 years of progressive experience in facilities management, including 5+ years in a senior leadership role within a complex institutional environment.
How To Apply
To apply for this job, please submit your application online.
CEFP preferred.
Director of Project Management
University of Massachusetts Boston
The Director of Project Management for the UMass Boston Facilities Department provides strategic leadership for all project-related activities, overseeing project managers and OPMs ensuring projects align with the university's goals and standards for design and construction. This role involves providing technical support, developing and implementing project management methodologies, managing resources, fostering collaboration across teams and meeting budgets and schedules for a large program of projects.
The Director PM, will work in close collaboration with the senior management of Facilities, the Director of Campus Planning, other university departments, and various external agencies.
- The Director of Project Management will: oversee the management and completion ofuniversity managed projects within authorized budgets, funding sources, schedules and performance specifications;
- Strategic Planning: Defines project vision, scope, objectives, and milestones, aligning them with university strategy;
- Methodology Development: Establishes and refines project management methodologies, best practices, and standards;
- Resource Management: Overseeing resource allocation, budgeting, and financial management for projects;
- Team Leadership: Leads, mentors, and coaches project managers and teams, fostering a collaborative environment;
- Stakeholder Management: Builds and maintains strong relationships with stakeholders, communicating project progress and managing expectations;
- Resource Management: Dictates and manages resource allocations, budgeting, and financial management for projects, reports out status and results regularly;
- Manages an internal staff of project managers and outsourced Owner Project Managers (OPMs) as required to ensure successful completion of all projects, tasks and duties within the Facilities Project Management realm;
- Risk Management: identifies, assesses, and mitigates project risks and issues taking actions to avoid or mitigate all risks;
- Performance Management: Monitors all projects' performance, tracks progress against key performance indicators (K.Pls), and reports on overall program and individual project's status;
- Process Improvement: Identifies opportunities for process improvements and implements solutions to enhance project delivery;
- Acts as a key owners' representative for projects funded and managed by the Commonwealth's Division of Capital Asset Management (DCAMM) and the University of Massachusetts Building Authority (UMBA);
- Ensure that projects' design and construction meet the University's goals, standards, objectives and timetables;
- Participate in the interviewing and selection of professional service contractors for design, construction and engineering projects and serve as a liaison with the selected contractors to ensure adherence to design and construction requirements;
- Administer design and construction contracts in compliance with state and university guidelines;
- Serve as the University's representative in all phases of capital improvements;
- Support the University in the development and implementation of its Campus Master Plan, capital planning and space allocation plans;
- Serve as a member of the Space Working Group and Capital Expenditure workgroup
- Ensure detailed project review of design documents with customers and university stakeholders including Public Safety, Parking and Transportation, IT and Facilities Operations;
- Prepare and run weekly project site reports; discuss issues with Assistant Vice Chancellor for Facilities on all matters relating to design and construction functions;
- Represent Facilities on university committees and meetings; as well as relevant external groups and individuals;
- Support the development and implementation of Facilities Information System (FIS), document control and archiving;
- Develop, recommend and implement departmental operating policies, systems and procedures;
- Maintain effective working relationships with associates; department heads, administrators and general public,
- Stay abreast of current trends and developments in the field; Attend seminars and job conferences; and perform other duties as assigned
A Bachelor's Degree in Construction Management, Building Technology, Civil Engineering, or equivalent degree. A related or complementary master's degree is preferred. A MCPPO, PMP designation or similar is preferred. A minimum of ten years of progressive experience in construction project management in large, complex organizations. Strong knowledge of light and heavy construction technologies, construction management means and methods, the design process and construction project bidding are required. Experience in a higher education setting with a large array of facilities preferred.
- Ability to effectively lead and manage complex construction projects with a value of over $1OM;
- Strong team building and collaboration skills, especially the ability to build positive and effective relationships across campus constituencies and with various external entities such as DCAMM, UMBA, design firms and construction management firms;
- Strong organizational skills and project tracking skills;
- Excellent written and verbal communication, presentation and problem solving skills;
- Excellent customer service skills;
- Working knowledge of the design and construction processes in the public sector, including M.G.L. Chapter 149,149A and M.G.L. chapter 7.
Maintenance Zone Manager
Rice University
Join Our Talent Pipeline for Future Maintenance Zone Manager Roles
We believe in building relationships and laying the groundwork for identifying exceptional talent, even when a specific role is not available. While our recent opening is no longer available, this posting is a way to introduce yourself to our team and for us to connect with you when we have these types of opportunities in the near future.
This is not an application for an immediate job opening; it’s an invitation to our talent network.
The Real Estate and Facilities department will be seeking dynamic and experienced Maintenance Zone Managers to lead maintenance operations within a designated area of our 300-acre, tree-lined campus in the heart of Houston in the near future. These roles will oversee a team of skilled professionals, foster strong customer relationships, and ensure facilities are maintained to the highest standards of safety, functionality, and appearance, all in support of the university’s mission of excellence in teaching, research, and community engagement.
These are 100% on-site positions, classified as essential. These are full-time, benefits-eligible opportunities with a competitive salary commensurate with experience.
Minimum Requirements
- Associate degree (Additional related experience may substitute for education on a year-for-year basis).
- 4 years of experience related to facilities operations management, preventive, corrective, and/or deferred maintenance (Additional related education may substitute for experience on a year-for-year basis).
Skills
- Strong leadership and team-building capabilities
- Proficiency in CMMS and Microsoft Office Suite
- Knowledge of building systems and maintenance best practices
- Excellent communication and problem-solving skills
Preferred Qualifications
- A Bachelor’s degree in Facilities Management, Construction, Engineering, or a closely related field.
- 7 or more years of facilities maintenance experience, including at least 2 years in a supervisory capacity.
- Prior experience in an academic or other mission-driven environment, particularly higher education or institutional settings.
- Familiarity with Rice University’s campus and operational standards.
- Relevant certifications such as CFM (Certified Facility Manager), BOC (Building Operator Certification), or similar.
Essential Functions
- Lead, supervise, and support a team of general maintenance and skilled professionals within an assigned campus zone.
- Conduct performance evaluations, provide coaching, training, and promote accountability, safety, and continuous improvement.
- Oversee daily maintenance activities, including preventive and corrective work, using Rice University’s Computerized Maintenance Management System (CMMS), Tririga.
- Prioritize, assign, and track work orders to ensure timely, cost-effective, and high-quality completion.
- Monitor the condition and performance of building systems, infrastructure, and equipment.
- Partner with project managers, contractors, and campus stakeholders on facility renovations and capital improvement projects.
- Assist in the development and management of the zone’s maintenance budget.
- Serve as the primary point of contact for maintenance concerns, building strong working relationships with faculty, staff, students, and other campus departments.
- Communicate effectively about maintenance activities, project schedules, and service interruptions.
- Respond to urgent maintenance issues and coordinate after-hours emergency support when needed.
Additional Functions
- Support planning and execution of infrastructure upgrades that enhance energy efficiency, system reliability, and occupant comfort.
- Monitor the condition and performance of building systems, infrastructure, and equipment to ensure safety, reliability, and long-term asset performance.
*Rice University is building out a new zone model and will be hiring several zone managers in the future.
In order to be considered, please apply directly to Rice University’s career website via this link. You can also email us at jobs@rice.edu.