APPA Library

"How NOT to Get Outsourced"
Author: Wellington, Thom
Published In: Facilities Manager
Date: July/August 1998

Not getting outsourced takes time and effort but this work can help you discover ways to work smarter and more productively that will streamline your duties and make the facilities management department one of the administration's most valuable assets.  Recommends taking the same steps an outside firm would do, including investigating software that help manage maintenance, housekeeping, security, landscaping, and other facilities services; developing communication program that encompasses management, faculty, other staff, and customers; enhancing training; improving safety performance; evaluating equipment; and emphasizing energy efficiency.  Discusses when to outsource on as-needed basis.

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