"Statistical Process Control and its Role in Process Improvement"
Author: Ray, Edgar C.
Published In: Facilities Manager
Date: July/August 1997
Statistical Process Control (SPC) is the statistical use of system data to attain process improvement. Discusses the use of SPC-based computer programs in facilities management. SPC's intent is to help operations personnel recognize abnormal process variation before it adversely affects results, giving the operators the opportunity to take the necessary corrective action. Discusses graphs provided by SPC/Statistical Data Management programs and the necessity of using them together to attain continual process improvement.
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