Skip to Main Content Skip to Footer

APPA Library

"Defining Quality in Your Cleaning Operation"
Author: Sears, James E.
Published In: Facilities Manager
Date: July/August 1999

Emphasizes the importance of defining quality, developing a mission statement, communicating standards to stakeholders, developing different service levels, and measuring output with Quality Assurance Program.  Provides Building Services Mission Statement of Georgia State University. 


For a downloadable PDF of this article please search the APPA archives


Share this page. You can e-mail this description and a link to this page to any valid e-mail address.

Send this page to this email address:
(You can enter more than one email address separated by commas.)
Add your own message:
Your Name:

Return to Search Page