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"Skills and the Future of Work"
Author: E. Lander Medlin
Published In: Facilities Manager
Date: January/February 2022

The need for reskilling and upskilling in facilities management is critical given the myriad complexities and accelerating changes we face. We have an aging workforce, we have difficulty recruiting and retaining skilled trades, and we are losing many frontline staff to other local employment opportunities. Yet, there is an ongoing need for professional staff at every level, some driven by evolving technologies, the increasing complexities of facilities services, and the shifting expectations of those we serve. In addition, we must focus on enhancing everyone’s soft (or essential) skills, those uniquely “human” skills such as listening and effective communication, critical thinking, interpersonal relationship building, active learning, and curiosity. The power of the “people factor” in the workplace cannot be underestimated.


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URLhttps://www.appa.org/facilities-manager/skills-and-the-future-of-work/


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