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APPA Library

"Chapter 9: Building an Effective Workforce"
Author: Zimmerman, A. L., and John De Souza
Published In: Facilities Management: A Manual for Plant Administration, third edition
Date: 1997

Current human resources techniques recognize multiple-person decision making and the higher expectation level of employees necessary for building an effective workforce. Explains and clarifies this organizational strategy of participative management.  Covers shared expectations for successful communication,  how to establish participative management, organizational teams, and importance of human and technical support systems in implementing this management style. Figures show processes for determining accountability, decision making, organizing meetings, and coordinating specialty teams.



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