APPA Library

"Setting the Course through Stormy Seas"
Author: Richard Robben
Published In: Facilities Manager
Date: May-June 2016

Train staff well, empower them, engage them in their mission, recognize their accomplishments, provide job security, and show concern for their welfare, and your crew will follow your vision. As the “captain,” that should be your standing order: Take care of your crew; the ship doesn’t work without them!

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Setting the Course through Stormy Seas (PDF Format)

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