"[Book Review] Ironing It Out: Seven Simple Steps to Resolving Conflict"
Author: Bigger, Alan S.
Published In: Facilities Manager
Date: March/April 1997
The Bookshelf column. Book review of Ironing It Out: Seven Simple Steps to Resolving Conflict by Charles P. Lickson. Crisp Publications, Inc., 1996. 171 pages, softcover.
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