APPA Library

"[Book Review] Managing to Keep the Customer"
Author: Wray, T.R.
Published In: Facilities Manager
Date: Fall 1990

The Bookshelf column. Book review of Managing to Keep the Customer by Robert L. Desatnick. San Francisco: Jossey-Bass, 1987. 179 pages, hardcover.

For a downloadable PDF of this article please search the APPA archives

Share this page. You can e-mail this description and a link to this page to any valid e-mail address.

Send this page to this email address:	(You can enter more than one email address separated by commas.)
Add your own message:
Your Name: