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Translate "Civility ABCs"
Author: Colgan, Betsy
Published In: Facilities Manager
Date: November/December 2004
APPA News column item. Briefly describes tips from Choosing Civility: The Twenty-Five Rules of Considerate Conduct for fostering open communication and workplace etiquette: smile, show consideration, keep your voice low, give praise, admit you're wrong, let others be kind to you, and don't ridicule, humiliate, or demean.
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