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"Building a Foundation for Excellence"
Author: Hill, Aimee L.
Published In: Proceedings of the 1990 Educational Conference
Date: 1990

Presentation at APPA's 77th Annual Meeting in Ottawa, Canada. Describes the building a human resource function within the Smithsonian Institution's Facilities Services Group.  Details the action plan used to overcome problems and challenges audience to look at why people tend to cling to yesterday's solutions.  Covers the organizational environment and dealing with the  challenges of significant workforce concerns (illiteracy, diversity, aging work population, rapid and pervasive technological change, work ethics, and employee wellness); maintaining deteriorating buildings and equipment; and reduced funding.



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