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Translate "Measuring Maintenance Productivity Through Work Sampling"
Author: Houck, John D.
Published In: Proceedings of the 1991 Educational Conference
Date: 1991
Presentation at APPA's 78th Annual Meeting in Orlando, Florida. Describes the process and results of a work sampling study of the skilled trades at Ohio State University Engineering and Maintenance Division. Outlines the steps to a successful work sampling program. Covers data verification, developing and using quality control charts, and improvements that were made between the two sampling periods. Appendix reprints work sampling article by author that appeared in the September 1990 MAPPA Newsletter. Includes figures.
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