"Re-Engineering--"Inside-Inside or Outside-Inside": A Case Study of Physical Plant Reorganization at University of Texas Medical Branch at Galveston"
Author: Collier, Herb
Published In: Proceedings of the 1996 Educational Conference
Presentation at APPA's 83rd Annual Meeting in Salt Lake City, Utah. Presents a case study of reorganization of the Physical Plant. Discusses dividing the maintenance and construction forces into separate components, the "outside-inside" approach to delivering customer services, roving maintenance crews, managerial hiring team, employee involvement, Stephen R. Covey's "win-win" approach, transitional processes, and implementation and review. Includes figures and organizational charts.
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