APPA Library

"Appendix B: Building the Evaluation Criteria"
Author: Goldstein, Philip J., Daphne E. Kempner, and Sean C. Rush
Published In: Contract Management or Self-Operation. A Decision-Making Guide for Higher Education
Date: 1993

Presents a standard set of questions that an institution should ask itself to facilitate the development of appropriate criteria that can be used to evaluate each operating alternative. The questions are grouped around the major areas of impact that the contract management/self-operation decision is likely to have: financial, human resources, mission & culture, management control & efficiency, service quality, and legal & ethical considerations.

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