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APPA Library

"Chapter 3: Functional Decision Process"
Author: Goldstein, Philip J., Daphne E. Kempner, and Sean C. Rush
Published In: Contract Management or Self-Operation. A Decision-Making Guide for Higher Education
Date: 1993

Demonstrates how the general approach outlined in the book's third chapter can be applied to facilities, bookstore, dining services, administrative computing, child care, and security.  Looks at the varying financial, human resources, mission and culture, management control & efficiency, service quality, and legal & ethical considerations of each and provides decision matrices.



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