Skip to Main Content Skip to Footer

APPA Library

"Chapter 6: Case Studies in TQM"
Author: Reynolds, Gary L.
Published In: Building Quality: TQM for Campus Facilities Managers
Date: 1994

Introduction to 83-page chapter; introduces 7 case studies detailing the experiences of colleges and universities as they tranform their management style to a total quality management approach.  Emphasizes that critically analyzing the correlation between the TQM philosophy and case study reality will help readers develop an implementation plan that is tailored to meet the unique needs of his or her school.  Case study institutions are University of California, San Diego; Colorado State University; Iowa State University; Maryville University; University of Michigan; Purdue University; and Vanderbilt University.



Share this page. You can e-mail this description and a link to this page to any valid e-mail address.

Send this page to this email address:
(You can enter more than one email address separated by commas.)
Add your own message:
Your Name:

Return to Search Page