"Merging Your Goals for Excellence with the Institution's Mission"
Author: Sexton, William P.
Published In: Facilities Manager
Date: Winter 1989
Excerpted from author's keynote address at APPA's 76th Annual Meeting in July 1989.The work facilites managers do keeps campus morale high and keeps students and faculty at your institutions. Applies four principles from In Search of Excellence and applies them to the job of directing and supervising physical facilities (hands-on and value driven; autonomy and entrepreneurship; close to the customer; productivity with people).
For a downloadable PDF of this article please search the APPA archives
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