- Part 1 – General Administration and Management
- Part 2 – Operations and Maintenance
- Part 3 – Energy, Utilities, and Environmental Stewardship
- Part 4 – Planning, Design, and Construction
Work Management
- Introduction
- Work Management Information
- Cost Estimating
- Scheduling
- Work Control
- Customer Communications
- Maintenance Operations and Program Management
- Facility Condition Assessment Program
- Maintenance Programs
- Summary
Introduction
Work management is the art of matching what customers need with the best available resources to meet that need. Institutional vision, leadership, judgment, organizational structure, policies, and processes guide the endeavor toward a goal. In the business of educational facilities management, the goal is the wise use of resources in providing the optimum physical environment for instruction, research, and public service.
This APPA Body of Knowledge section looks at the information, services, and programs associated with work management.
Except as permitted under copyright law, no part of this chapter may be reproduced, stored in a retrieval system, distributed, or transmitted in any form or by any means - electronic, mechanical, photocopying, recording, or otherwise - without the prior written permission of APPA.