We recognize and honor the following APPA member who has recently passed away.
ERAPPA Newsletter Editor
Vermont in October is splendid. The beautiful colors of the fall foliage and snow- capped mountains provided a picturesque background for our 50th Annual ERAPPA Meeting and Educational Conference in Burlington. The meeting was held October 8-11, 2000 and was hosted by the Northern New England Chapter. The meeting accommodations at the Sheraton Hotel and Conference Center in Burlington were very nice. Because of the fall foliage tourist season, the Host Committee had to book the hotel five years in advance! The conference theme was entitled Celebrate the Past, Create the Future.
The first day of the conference started early for some as they boarded a bus at 6:00 a.m. and headed to West Bolton Country Club for a round of golf. Unfortunately, the weather was not cooperative, but there were several dedicated golfers who stuck it out for the complete round. Others opted for the campus tours of Champlain College, St. Michael's College, and the University of Vermont. Instead of the traditional ribbon cutting, the opening ceremonies and opening of the exhibit hall were marked with a "log cutting" ceremony. President Thomas Stepnowski had the honor, and he took off his jacket and sawed through the log. Approximately 80 business partners took part in exhibiting during the conference. Willard Randell then treated the attendees to an interesting presentation on local history, particularly the role of Benedict Arnold in the Battle of Valcour Island.
The second day began with an inspiring welcome address by Lander Medlin, APPA's executive vice president. The multitrack educational sessions followed and are always informative and well attended. One, in particular, was the President's Forum in which four local college or university presidents described their vision of facilities management and answered questions from the audience. Session breaks and lunch were served in the exhibit hall to allow attendees time to visit the exhibit booths.
The third day of the conference began with the continuation of the concurrent educational sessions. The exhibit hall closed before lunch and many door prizes were given away. The annual business meeting and election of officers took place at lunchtime. There were various committee and chapter reports. Ron Dupuis was elected Director and Kevin Petersen was elected Second Vice President. The educational sessions continued in the afternoon, including a session by Past APPA Presidents Maggie Kinnaman and Doug Christensen on leadership. The third day ended with the annual banquet and passing of the gavel from Thomas Stepnowski of Rutgers University to the new ERAPPA President, Robert Carter of McMaster University.
The final day of the conference concluded with a special presentation by the Franklin Covey Leadership Program. This program was informative as the presenter discussed the 7 Habits of Highly Effective People. This session was also well attended with many people expressing interest to continue this program at future meetings.
The 50th Annual Meeting was very successful, and the Host Committee from the Northern New England Chapter should be congratulated for its outstanding effort. Each morning the attendees found a copy of a daily newsletter that provided summaries and pictures of the preceding day's activities, articles by the ERAPPA board members, and a schedule for that day's activities. This was very helpful since the schedule kept attendees busy.
The 51st Annual Meeting and Educational Conference will be held in Hershey, Pennsylvania on September 29 - October 3, 2001 and hosted by the Keystone Chapter. You can actually smell the scent of chocolate in the air in Hershey. The chapter is working hard to provide a quality conference.
Finally, the ERAPPA board adopted its 2000-2001 Operating Plan. The plan concentrates on membership service and improved collaborative relationships with others. From a membership standpoint, the board is going to investigate and recommend changes to the existing structure of ERAPPA to allow more flexibility and reduce the time commitment of those members wanting to serve as an officer to ERAPPA.
From a collaborative standpoint, the plan calls for maintaining a close relationship with APPA and sharing resources, encouraging more participation from chapter presidents in ERAPPA initiatives, and soliciting more participation from emeritus members. For more information about the Operating Plan and ERAPPA, see our newly designed website at www.erappa.org. * * *
David L. Anderson
SRAPPA members and friends enjoyed a great meeting, which was hosted by Dr. Sam Polk and Tennessee State University. The theme of the meeting was Facilities Management: Challenges and Opportunities in the New Millennium. Educational sessions covered the spectrum of facilities management from: Defining Quality in the Cleaning Operations to Commissioning New Construction, and the usual great topic of Motivating the Motivator, by George Wright.
We experienced a most enjoyable cruise down the Cumberland River filled with food, fun, and entertainment. We also toured the beautiful campus of Tennessee State University and the magnificent Adelphia Coliseum and Stadium.
The featured speaker for the annual banquet was Ed Temple, Olympic coach who coached women's track at Tennessee State University and Olympic Gold Medal winners, such as Wilma Rudolph, in many events.
Goals established for the following year include:
Again, we thank Dr. Sam Polk and his staff for a great conference. We look forward to the 50th annual meeting of SRAPPA that will be hosted by Bill Elvey and the facilities department of Virginia Tech, on October 27-30, 2001 at the Hotel Roanoke and Conference Center in Roanoke, Virginia. * * *
MAPPA Newsletter Editor
The theme for this year's conference, Leadership Renewal-Journey Into the New Century, generated lots of excitement and anticipation from our membership, and we didn't go away disappointed.
The Ann Arbor campus of the University of Michigan was in full color with its fall foliage. And thanks to the unique setup for this year's conference-meetings and exhibits were held in two different buildings-we had a legitimate excuse to enjoy the weather and walk through the beautiful campus.
The keynote session on Monday morning got us off to a "rockin" good start with Al Lucia from Juke Box Learning, Inc. Al helped us "Rock Your Way Into the New Century!" with a fun-filled couple of hours tying workplace motivation to familiar songs from our past. Assisted by Phil "the Soul Man" Soule on the boom box, he guided us through a long list of oldies but goodies and asked us to relate them to the workplace. Need to make routine work less dull? Sing a little "A-B-C - It's Easy as 1-2-3" and see how much easier it goes. MAPPA members selected several songs that they thought would be appropriate motivators on their campuses: "Wouldn't It Be Nice," "Respect," and for the end of that long, grueling task, "I Just Want to Celebrate."
The rest of Monday morning included three concurrent sessions: an update on the MAPPA Communication Audit, presented by Dean Kazoleas from Illinois State; What is Process Management, by Chris Ahoy from Iowa State; and Safety Regulation and Compliance, presented by a panel of members including Pam Parker, University of Michigan, David Heinlen, Bowling Green State University, Carol Shelby, Purdue University, and Cecil Smith, Ohio State.
After a tasty lunch and a couple of hours networking with our business partners in the exhibit hall, participants broke up into three groups for the Experience Exchange, a long-time favorite for everyone at our annual meetings.
For the first time at our Regional Meeting a Learning Demonstration Center was created for participants use. Several demonstrations were conducted adjacent to the exhibit hall allowing participants to see first-hand some of the products and services offered by our business partners. Demonstrations included sessions from the MAPPA Education Committee, among many others.
Monday evening our hosts treated us to Dinner Among the Dinosaurs, which consisted of an Italian dinner in the Ruthven Exhibit Museum. The evening was highlighted by a planetarium show offered on the top floor of the Museum.
Tuesday morning started off with an inspiring message from Peter Dove called Shared Organizational Values. This thought-provoking session involved audience participation, and we all came away with ideas that have a place in any organization's culture.
After a barbecue lunch at the Michigan Alumni Center, the afternoon included four more concurrent sessions: an update on APPA's Strategic Assessment Model, presented by Larry Givens, Gamma Group Consulting; five representatives from the University of Michigan spoke about the Sustainability of the U-M Campus; representatives from ISES Corporation shared their insights with Turning Condition Audits into $$$: Two Different Approaches. The presentation selected for the APPA annual meeting in Montreal was Customer Services Marketing, presented by J. A. Bardouille, University of Michigan; Phil Reed, University of Michigan Upholstery Shop; Eric Kruse, University of Minnesota; and Steve Gyure, Purdue University/Calumet.
The banquet on Tuesday evening was held in the beautiful ballroom of the Michigan League. While we had visited there several times because the space was used for the exhibit hall, this gave us the opportunity to see it used as it was intended. And we were able to experience the wonderful acoustics (that many had heard about during Phil Reed's discussion that afternoon) when the Saline Fiddlers graced our group with their talents. This group of high school musicians (violin, viola, cello, and rhythm) from nearby Saline, Michigan, provided a high-energy toe-tapping performance of country and traditional tunes.
The evening closed with the induction of our new officers for the coming year: President Larry Quick (School of the Art Institute of Chicago), President-Elect Alan Bigger (University of Notre Dame), Secretary Chris Ahoy (Iowa State University), and Treasurer Jerry Carlson (Illinois State University). Terry's humorous farewell speech was in true "Ruprecht-esque" style, and was followed by Larry's quick-wit salute to his predecessor, complete with props!
Another first for this year's conference was the addition of two sessions on Wednesday morning. Jeff Buenting from the University of Illinois gave interested participants an update on the MAPPA Training Initiative and sought our input for the training assessment document. Mark Cornwell from the University of Michigan used the opportunity of having several of his colleagues in the same place-at an appropriate time of the year-to discuss Reducing Use of Salts and Abrasives for Snow and Ice Removal.
Our Journey Into the New Century was filled with a variety of learning opportunities, spiced with "a little bit of country," and a "little bit of rock and roll." We look forward to next year's annual conference in Madison, Wisconsin, October 28-31, 2001.* * *
Johnson County Community College
The 48th Annual Meeting of the Central Association of Physical Plant Administrators (CAPPA), hosted by Johnson County Community College, was held September 23-26th at the Doubletree Hotel in Overland Park, Kansas. The nearly 200 members and their guests who attended the event were treated to informative sessions, innovative products and services, plenty of food, and the best of Kansas City traditions.
Training sessions offered a diverse range of topics, including an all-day session for front line supervisors conducted by George B. Wright of Atlanta, Georgia, new building concept and design, ethics, performance contracting, landscape master planning, HVAC system management, fire protection and code compliance, seamless roofing systems, signage and way finding systems, and a personal enrichment session on retirement and investment strategies. The APPA Strategic Assessment Model was presented by Larry R. Givens, APPA Emeritus member.
Business partners representing 56 companies showcased products and services ranging from architectural, engineering, and construction materials; to furniture, flooring, signage, maintenance products, software, and even bird removal. The Totally Wireless Campus presentation by Bob Bleumer of AVAYA (formerly Lucent Technologies) presented an alternative to hardwiring for technology, giving attendees a glimpse into the future. A reception on Saturday evening, along with lunch on Sunday and Monday in the exhibit hall gave attendees and company representatives an opportunity to mingle.
Saturday dawned rainy and gloomy, but that didn't deter the 56 members, business partners, and guests who had signed up for the golf tournament at the Overland Park Golf Course. The winning foursome included Jerry Baird of Johnson County Community College, James Packard of the University of Missouri-Rolla, Jody Williams of the University of Manitoba, and Harles Cone of Cone Consulting Group, each of whom received a $100 gift certificate to the Pro Shop and a first-place plaque. Plaques were also awarded to second- and third-place foursomes.
Energy Masters International sponsored the pink ball contest-each foursome that finished with their "pink ball" was eligible for a drawing. The winning foursome each received a $100 cash prize. Each participant in the tournament also received either golf balls, an umbrella, or head covers.
Those who preferred to remain indoors headed over to the JCCC gymnasium for a lesson on fly fishing, taught by Mike Reuck of William Jewell College in Liberty, Missouri. Fly fishermen learned to tie flies on, tie lines on, and cast. Needless to say, even Mike couldn't catch a fish off the gym floor.
Others stayed dry by boarding a trolley for a narrated tour of the city (even native Kansas Citians learned a thing or two about their home town), followed by an afternoon of shopping and browsing through the Plaza Art Fair on the famous Country Club Plaza.
On Sunday, attendees had the opportunity to visit the JCCC campus for a matinee performance of the Preservation Hall Jazz Band in the Carlsen Center, the college's performing arts building. Following the performance, attendees could take one of four campus tours, showcasing the college's sculpture collection, two new buildings, and the thermal storage facility.
At the guest breakfast on Monday, attendees got a few tips on how to successfully communicate with their significant others from Dr. Sally Winship, dean of continuing education and community services at JCCC, in her talk on gender differences. Afterward, it was all aboard for Union Station, Science City, and shopping at the adjacent Crown Center Shops.
Specially arranged tours by business partners included a behind-the-scenes look of the Kansas Speedway, under construction in Kansas City, Kansas, and a tour of Labconco Corporation.
The banquet on Monday evening marked the retirement of Jack and Margaret Pellek from CAPPA. Jack passed the gavel to incoming President John Skubal of Johnson County Community College. The CAPPA Board spouses presented Margaret with a specially designed, handmade quilt created by Jan Bogard, commemorating Margaret's exemplary service to the CAPPA organization. Pat Apel of Maryville University in St. Louis was honored with a surprise presentation by his boss honoring their long-term friendship and Pat's service to the university. Cutler-Hammer, Bibb & Associates, and Energy Masters International were recognized for their long-standing support of CAPPA. Business partners presented a wide array of door prizes.
Following the dinner, the band DV8N entertained with a medley of l960s tunes. JCCC's conference planning staff was headed by John Skubal, Susan Rogers, and Robin Boley. All three began preparing for the conference by attending the annual CAPPA meeting in San Antonio last year.
This year, Southeast Missouri State University in Cape Girardeau, Missouri began gearing up to host CAPPA 2001 by offering preregistration information for both members and business partners during the conference. Jeanne Hanson and LeAnn Vandine from Black Hills State University in Spearfish, South Dakota-hosts of CAPPA 2002-worked at the registration desk alongside JCCC staff members, and attended tours and events to learn more about planning the annual event. With such advance dedication to planning for upcoming CAPPA conferences, we know that both of these events will be as informative, fun, and successful as CAPPA 2000. * * *
Rocky Mountain Region
The University of Utah, along with the other Utah universities and colleges, hosted the 48th Annual Educational Conference of the Rocky Mountain Association of Higher Education Facilities Officers, at St. George, Utah from September 24-26, 2000. St. George was selected as the site for this year's conference because of the natural beauty and opportunities it affords. People found a wide variety of museums, shops, boutiques, and outdoor activities. The landscape of the area reveals a geological history that stretches back millions of years and offers some of the most striking scenery found anywhere.
The theme for our conference was Mastering the Present to Assure the Future. Educational sessions were provided to not only help us with the challenges of today, but help ensure our success in the future. The educational sessions, networking with our peers, and the exhibits and information from our business partners, provided us a way to ensure our institutions have a positive future.
The conference started on Sunday with a choice of participating in the annual golf tournament or a tour of Zion National Park. This year's golf tournament was held at the scenic Entrada Golf Course in Snow Canyon. This course not only challenged our skills as golfers, but provided some of the most beautiful landscape that you will see on any course. The tour of Zion offered some of the most magnificent and natural scenery ever witnessed, along with a showing of Treasure of the Gods at the IMAX Theater.
After a full day of activities and the annual business meeting, we had the wonderful opportunity to visit with our friends and interact with our business partners at the Opening Social and Business Partner Fair. This was not only a great time to network and visit with all the attendees, but to enjoy some great food.
A variety of educational sessions were held over the next two days, along with some fun evening entertainment and activities. Whether you attended a session on performance contracting, stress management, master planning, working with the media, or employee retention, you had the opportunity to learn and expand your knowledge. One of the most enlightening sessions was titled Then, Now and the Future. This session was presented by longtime APPA and RMA supporters Randy Turpin and Val Peterson. Everyone who attended had a great time!
Nightly activities included a dutch oven cookout in the park, cowboy poetry, music by Ridin' Easy, a trip to Mesquite, Nevada to try your luck at the casinos, and our Annual Banquet.
The banquet provided a venue for honoring RMA's superior supporters. Retiring President Harvey Chace presented gifts of appreciation to his board members and committee chairs. Johnson Controls was awarded the Lee Newman Award, for the most consistently supportive business partner. The Authorship Award was presented to Robert Lashaway for his contributions to RMA Newsletter. It was a pleasure to have with us John Harrod, who assisted in passing along the mantel of leadership.
This year's officers and committee members consist of myself as President, Paul Smith as 1st Vice President, Steve Baldick as 2nd Vice President, and Dave Brixen as 3rd Vice President. Wayne White and Harvey Chace are our Senior and Junior Representatives for APPA.
I want to thank all those who attended the 48th Annual Educational Conference. Success of a conference depends on the support of those affiliated with the organization. The support of our RMA members, nonmembers, business partners, and companions was overwhelming. Without this support, it would be difficult to provide such a positive learning experience.
Next year's conference is being hosted by Pima Community College in Tucson, Arizona. Paul Smith and his committee are well on their way to planning a successful and meaningful conference. They have selected the theme Endless Horizons, and it will be held September 12-15, 2001. * * *
Pacific Coast Region
Chair, Education Committee
The 49th Annual Meeting and Educational Conference at Long Beach, California, October 1-3, 2000 was a special occasion this past year. As a matter of fact, it was a fast trip to the beach. Catch the Wave of the Future was the theme selected by the two cohost universities, Cal State Long Beach and Cal State Northridge.
The conference was exciting and full of new and innovative ideas that were shared by the presenters and attendees. The educational topics included state-of-the-art practices and methods used in the facilities professional field. Also, the Long Beach area was very conducive to relax and learn. The networking with other participants provided a way of sharing experiences and gaining new knowledge. New friends were made and business partners were involved in every aspect of the conference. We were especially grateful for all the donations, support, contributions, and sponsorships received from our business partners for gifts and prizes. Additionally, $2,500 was donated by San Joaquin Chemical Company for educational scholarships. This money will provide scholarships to PCAPPA members.
The conference sessions were well attended with 98 percent attendance. This was a record accomplishment. There were 206 registered attendees and 41 business partner sponsored booths in the Exhibit Hall. This too was an-all time record for a PCAPPA conference.
The Long Beach Convention Center is a beautiful facility overlooking the Pacific Ocean and the waterfront recreational attractions were outstanding. The welcome reception at the Long Beach Aquarium provided an excellent backdrop to the next day's opening conference remarks made by CSU Long Beach President, Dr. Robert C. Maxson who said, "Welcome - see you at the Beach." This was followed by the educational session opening remarks made by Dr. Mohammad H. "Mo" Qayoumi from CSU, Northridge, who reflected on the wave of the future and how it is all connecting to the past, present, and future of our profession. The keynote speaker, Dr. James Davis, professor of strategic management at University of Notre Dame, provided a discussion on imperatives for success, competencies, coalitions and alliances, strategic planning, and state-of-the-art change.
The speakers were all rated on a 4.0 grade scale and we are pleased to say that the overall rating by 98 percent of attendees were very satisfied with the presentations as shown in the 3.47 rating. Likewise, the facilities, location, hotel, food, conference registration, and services were rated at 3.71. These ratings are outstanding. Congratulations to the regional host committee from Long Beach and Northridge. Additionally, the PCAPPA Education Committee should be recognized for the excellent educational program. The PCAPPA Board and its members are very fortunate to have the support of sponsors and business partners who gave whole-heartedly.
The common thread that pulled this regional conference together was the previous conference-and that's the way it ought to be!! We pull ourselves and push the limits to ride the next "wave" or "roll the dice" to do something just a bit better each time we meet. We need to look at our past, reassess our views, and quickly adjust to the changes that will make a difference. The educational topics, facilities, location, and presenters are all areas that impact us when deciding whether or not to attend a conference. In the case of the 49th PCAPPA Conference, these factors were the major contributors to the record attendance and participant satisfaction of the education sessions and conference services. We are professionals who demand the best, and we should plan to be the best each year.
Next year the 50th Annual Meeting and Conference will be in Vancouver, British Columbia from September 30 to October 2, 2001. The host committee will be lead by Walter Watkins, director, physical plant at British Columbia Institute of Technology. He can be reached at 604-432-8343 or e-mail email@example.com, or contact the APPA Web page for more information.
Yes, we have set a pattern of success. Now we must practice it each time we are challenged through our own leadership and the skills we have gained by attending regional conferences like PCAPPA 2001 in Vancouver. * * *
AAPPA Board of Directors
The AAPPA Annual Conference was held in Melbourne, Australia from September 24-27, 2000 and again, as is the practice, with the conference of the Association for Tertiary Education Management (ATEM). We were pleased to welcome APPA President-Elect Gary Reynolds to our meeting.
Melbourne is a vibrant and cosmo-politan city and is considered the shopping capital of Australia. It has numerous galleries and art and craft stores and offers executive dining options in every conceivable style of cuisine. The venue for the conference was the Melbourne Convention Centre, which has excellent conference facilities.
Year 2000 Conference theme was The Selling of Education New Ways of Doing Business. In the knowledge economy, education is no longer only an input into the production process in the form of skilled labor, a patented machine, or a copyright computer program. The production of knowledge (research) and the reproduction of knowledge (teaching) becomes integral to the production process throughout the economy. Universities cannot fulfill their roles in the new knowledge economy from the ivory tower, but how business-like must they become? Is Warren Osmond right in suggesting that the era of the university account executive has arrived?
The key presentation, Becoming an Enlightened Leader, was provided by Maggie Kinnaman. AAPPA's conference streams included papers, workshops presented by AAPPA's seven business partners, and AAPPA members. Topics that were covered included: strategic planning process for facilities management; private sector involvement in major developments in the tertiary sector; performance based contacting; major refurbishment of a library; occupancy chargeback; the role of an architect in the marketing of education; energy management; services management; getting value out of deregulation; service level agreements; matching demand and supply; strategic planning and capital development; building a new campus on a heritage linked site; asset management new and existing; environmental sustainable design; and new ways of fire engineering education facilities.
AAPPA's year was steady and delivered the majority of outcomes listed in the business plans. Services to the membership were maintained and in some areas (workshops) additional activities were provided. Maurice Matthewson's outgoing President's Report produced an excellent summary of 1999-2000 activities for the various committees.